Phone number: (+ 351) 21 4257800
  • Service and downloads

Panasonic TOUGHBOOK Service and Downloads

A dedicated service from a specialist facility

Our 'cradle-to-cradle' approach to service is delivered out of our facility in Cardiff, Wales. Combining service with configuration, it's here that the total solutions we offer our customers are designed and developed.
Watch the short film to find out how that happens.


For many manufacturers, service only begins when their products fail. 

At Panasonic, we believe that service is critical to a rewarding user experience. That’s why our technology is backed by expert service, pre- and post-sales.

For us, service is never a reactive function. We’ll support your buying process with specialist advice from the very outset, helping you reach decisions that are wholly relevant to your business.

Whether you’re interested in our TOUGHBOOK range of rugged PCs and Android™-powered tablets, or our latest generation of tough, compact mobile printers, this section of the site will give you full guidance on the service you can expect from us, as well as how to obtain technical advice and downloads from our technical support team.

In this section of the site, we support that outstanding service with information on warranties, technical downloads and our recycling programme.

In addition to that, if you want to speak to a TOUGHBOOK technical expert, you can contact our technical support team right now.

For information on how to upgrade to Windows 10 and support, please visit Microsoft support page.

For information on how to upgrade to Windows 10, please visit our Panasonic support page.