Phone number: (+ 351) 21 4257800
  • When fast has
    to be really fast

Rapid Replacement Service

Get a replacement device within 24 hours

When a laptop or notebook fails, it hurts in so many ways. Yes, you lose productivity, but there’s also the cost to the user’s general job satisfaction and their ability to hit their objectives. Then there’s all the extra time it takes to get back up to speed, as well as countless other factors that all contribute to the true cost of a device failure.

Fortunately , Panasonic devices have a much lower failure rate when compared with the industry standard. But with Panasonic's Rapid Replacement Service, if you do have a broken or failed device, we get you back up and running  - fast. With this option, we reduce our best in class device replacement time from 96 hours to just 24 hours. Making sure you can always deliver great service to your customers.


We hold a pre-arranged stock
of replacement devices for you.

Define your service

Choose from three-stage or
four-stage rapid replacement.

Secure your SLA

Your Rapid Replacement Service
will be assured by its own SLA.

Like-for-like replacement

Minimise the impact of device failure
by giving users familiar replacements.


Find out more about the Panasonic Rapid Replacement Service, with full details of service options and arrangements for returns and deliveries.