Meeting the challenges of the automotive sector

What are the main barriers to efficiency and effectiveness for your field staff? And how could Toughbook help you overcome them?

Click on the options below to discover the solutions we have to offer…

The need to carry out accurate, efficient diagnostics in tough situations
Yes that's my Challenge

It isn’t always possible to carry out the work in the easiest environments – cars need to repaired where there’s no power access, where dust and heat are a constant enemy and where wireless access may not be straightforward.

With long-range wireless, outdoor viewable screens, convertible form factors and unrivalled durability, Toughbooks are built specifically to work outside or in workshop environments. So wherever the cars are located, Toughbooks go with the technician and perform every necessary function.
 

Want to know more? Talk to a Toughbook specialist right now.

 

 

The requirement to find value from every customer visit
Yes that's my Challenge

Toughbooks are designed and built by people who understand how automotive diagnostic companies make their money – through repeat or further business from customers who are satisfied with the service they receive. More than this, they allow technicians to be of more value to the customer, carrying out additional or enhanced services during the visit, which generates increased revenue for the repair company.

Want to know more? Talk to a Toughbook specialist right now.

The demand for improved customer service, with fewer errors and lower waiting times
Yes that's my Challenge

The point of checking-in a vehicle can create a major barrier to efficiency in the diagnostic process, especially during the highly pressurized peak morning period. This leads to increased customer waiting times and a lowering of satisfaction levels. Next, as the cars are assigned to a technician, faults are hopefully matched to skill sets. But when this isn’t done, ‘right first time’ levels drop and errors occur. Toughbooks have redefined this process, combining with diagnostic systems to allow technicians to complete three diagnostics in the time it usually takes to do one. How? By combining military-grade wireless connectivity, an unrivalled ability to operate in challenging environments and integrated peripherals such as RFID and barcode readers.

Want to know more? Talk to a Toughbook specialist right now.

 

Screen Visibility
Screen Visibility

Working in the field means screen visibility in sunlight can be a serious obstacle. Toughbooks come equipped with cutting-edge display technology for brilliant presentation under direct sunlight and background illumination for working at night.

Multi-functionality
Multi-functionality

Integrated HSPA, GPS and other application-specific module options. They make even the smallest form factor Toughbooks the mobile multifunctional tool for the most demanding working conditions.

Reliability/Durability
Reliability/Durability

Even our smallest machines meet the challenges of field working in the automotive sector. Take the Toughbook ultra-mobile PC (UMPC) CF-U1. At 1060 grams, the unit can withstand falls from 120 cm. What’s more, some of our models are up to IP65 compliant for dust and moisture resistance¹.

¹Tested by a national independent third party test lab following IEC 60529 Sections 13.4, 13.6.2, 14.2.5 and 14.3.

No Power Access
No Power Access

Toughbooks have a newly designed battery and specially adapted power management system. This allows up to 8 hours of running time from a single battery charge.